Shipping & Returns
Shipping
Orders ship from Herriman, Utah. You’ll get an email with a tracking number as soon as yours goes out.
Shipping is worked out at checkout, once you give us a ZIP code or a country. The exact cost is shown there before you pay. No handling fee, no surprise second charge.
Domestic (United States)
| Service | Typical delivery |
|---|---|
| USPS Ground Advantage | 2-5 business days |
| USPS Priority Mail | 1-3 business days |
Both are tracked door to door.
International
We ship worldwide. Two services, both tracked:
| Service | Typical delivery |
|---|---|
| First-Class International | 15-45 days |
| Priority Mail International | 8-12 days |
First-Class International is genuinely slow, and the 45 day end of that range is not a typo. It is the cheap option and it behaves like one. If you want it this month, pay for Priority.
Once a package is with the carrier, delivery timing is out of our hands, so we’re not able to refund shipping for carrier delays.
International customers may owe import duties or VAT collected by their own country. That’s set by your government, not by us, and it isn’t included in the price you pay here.
Returns
30 days from the day it arrives. We accept returns and exchanges on physical goods within that window, in any condition short of destroyed. You do not need a reason.
To return something: repack it (the original mailer is fine), include your packing slip with the order number and a note telling us how to make it right – replacement or refund – and mail it to:
Griftmeter, 5526 W 13400 S, Unit 325, Herriman, UT 84096, USA
Return shipping is on you. We’re a small company and keeping that cost out of our pricing is part of how the product stays what it costs.
Refunds are issued within 5 business days of the parcel reaching us, back to the way you paid. Your bank may take a few days more to show it. We refund what you paid for the goods; the original shipping is refunded only if the return is our fault.
Wrong item or damaged in transit
That’s on us. Email your order number and a photo of the damage, and we’ll get the right item out to you at no cost – no return shipping on your end.
Changing or cancelling an order
Before it ships, we can change or cancel anything. Orders usually go out within a couple of business days, so get in touch as quickly as you can and we will catch it if we can. You will get an email with a tracking number the moment yours goes out; once that email exists the parcel is with the carrier and a return is the fastest route.
A cancelled order is refunded in full, shipping included.